Who we are

Our website address is: www.thestrideclinic.com

Please read the Privacy Policy carefully before you start to use our Website. By using the website you agree to be bound and abide by the Privacy Policy. If you do not agree to the Privacy Policy, you must not access or use the Website.

What personal data we collect and why we collect it

We may collect the following data about you:

  • Your name
  • Your email address
  • Your phone number
  • Your business name
  • Any personal data you post on our website
  • Data about how you use our website
  • Technical data such as your IP address, details about your browser, length of visits to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

This website uses contact forms. The data you submit is delivered via email and is not stored on the website or any third-party service beyond its delivery in via our email provider.  We will use the data collected in these forms only to provide the requested service, and once the service has been delivered, your data will be deleted from the mail server.   The information gathered from these forms is not used for marketing purposes beyond delivery of the product.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics website.  You can view their privacy policy here https://policies.google.com/privacy

Who we share your data with

We do share your data with partners who help us provide and improve our products and/or services as follows. We also impose strict restrictions on how our partners/vendors can use and disclose the data we provide. Your information is likely to be available to various extent to those who support our business (and their subcontractors) including:

  • Our web developers (access only)
  • Technical infrastructure hosts (data)
  • Our advertising and/or newsletter providers (data including email addresses)
  • Our online payment service (data)
  • Email provider (data)
  • Analytics provider (anonymous data) – Google Analytics, etc.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

The Stride Clinic
Barrie, Ontario, Canada

Email Address: info@thestrideclinic.com

Additional information

How we protect your data

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

This website uses Secure Sockets Layer (SSL) technology to ensure your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping website users confirm the owner of the website. We take reasonable steps to protect your personal information. However, we are not liable for any unauthorized access to this information.

What data breach procedures we have in place

This website is regularly swept for malware and consistently updates its plugins and themes.  We receive weekly reports of all attempted logins and access.  No customer data is stored directly on this website; however, WordPress provides data erasure.  We do not import SEO data into this website but maintain SEO data using only Google Analytics.